SGE (healthcare foundation Eindhoven) opened a health care center especially for internationals.
Research into the local expat community has revealed that Dutch health care, for all its strengths, does not always meet the needs or expectations of internationals. Cultural gaps, language barriers, differing expectations, and current provisions in the Dutch health care system are the main hurdles encountered. Therefore SGE took the initiative to develop SGE International in close cooperation with the international community, the Expat Center South and MRE (Metropolitan Region Eindhoven).
At SGE International, the visitor can expect a global approach with a medical team, which has been trained to understand the needs of people from different international backgrounds. All consultations and information are provided in English with SGE offering extended consultations to ensure that the health concerns of its patients are fully understood.
Online functions are available for registration, appointment scheduling, repeat prescription, e-consultations and call-back request. SGE International's website provides English-language information on different aspects of health and healthcare in the Netherlands.
Services are covered by the basic and supplemental policies of Dutch health insurance providers.
At SGE International patients have access to a GP (family doctor), doctor's assistant and other multilingual professionals like a nurse, physiotherapist, pharmacist, dentist and midwife.
In addition, specialist psychological and psychiatric care is offered by PsyQ International Mental Health Services.
The international services have been operational at the local SGE health care center Strijp since May 1st 2015. Already more than 150 international patients have registered but now there is a dedicated space with an international setting at Videolab Strijp S, ready to receive new patients.
Internationals who are interested but prefer to meet the SGE International GP (family) doctor before registering, are invited to a first meeting to get acquainted. This can be arranged without further obligations through the website: SGE International First Meeting.
SGE (health care foundation Eindhoven) has had 30 years of experience and managing of 10 other primary health care centers in the city. The innovations, developed at SGE International, will be shared with other healthcare providers in the Netherlands that aim to better serve internationals within their region. Many of the concepts applied will also benefit Dutch patient groups. The centers comply fully with NHG guidelines and standards of primary care.